CANCELATION POLICY

Bike Rental or Tour cancellations: Vermont is famous for its unpredictable weather!  As biking is an outdoor activity please come prepared for possibilities of light showers, wind, sun and everything in between.  We hold all tours unless there is steady rain.  If in the event of steady rain we will either work with you to reschedule your rental or tour, or issue you a refund.  We issue full refunds (minus a processing fee) for steady-rain-related cancellations.  Non weather related cancellations must be made 48 hours in advance for a refund (minus processing fee) to be issued. 

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Shuttle cancellations: Our shuttle runs rain or shine.  A lot of trail travelers need rides back to their vehicle post ride so your seat is important no matter the weather.  Any kind of cancellation must be made 48 hours in advance for a refund to be administered OR we can move your reservation to a different day if we have availability.